Care Opinion Australia is modernising the way that health, aged and community care providers receive feedback and respond. Transparency is what we do.
Anonymity is evidenced to be very empowering for the consumer in sharing their feedback online. Citizens wish to be heard but they don’t want their future care to be impacted.
Feedback in care settings is unique, people share more than their experience they share their vulnerability, fear and joy as well.
There is much evidence to support the use of online, relational feedback in healthcare settings that we believe will be critical in the implementation of current aged care reforms.
Please explore this evidence through published research and case studies, blogs, conferences and online forums via the links below.
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