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"Dressing changes at the Hospital"

About: Collie Hospital

(as the patient),

On behalf of the girls who have been changing my dressing for the last two and a half weeks prior to chemo, the care I’ve had has been brilliant. The clinic has changed from ED down to the theatre, and I feel the environment is a lot calmer and better. It used to be in ED, which was so busy, but now I can book a time, go straight in, and they attend to it. I can’t speak highly enough.

Sharon has been attending since I had an operation recently when I got an infection. I had breast cancer, and she has been brilliant. She sent me for an ultrasound, quickly got it booked in for me, and I had telehealth to FSH, which she organised with photos.

She was in ED too and moved over to the theatre. Others in ED have also been brilliant. Sharon’s been good, just following up with me. I’ve been lucky enough to catch her, but the others have still helped.

The new way of getting dressings is all new and it’s really good.

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Responses

Response from Jeremy Higgins, Operations Manager - Inland, WACHS South West last week
Jeremy Higgins
Operations Manager - Inland,
WACHS South West
Submitted on 10/12/2024 at 11:52 AM
Published on Care Opinion at 5:03 PM


picture of Jeremy Higgins

Dear leathersn75,

Thankyou for your feedback on your care experience at Collie Hospital.

WACHS staff at Collie Hospital are brilliant and the team is committed to improving the care experience for patients needing dressings and other outpatient appointments, and it is great to have your feedback that the changes that have been made, along with the high-quality care being provided is making a difference. I do hope your condition continues to improve and you have a happy Christmas with family and friends.

Thankyou again for your feedback -it will make the day of the wonderful team at Collie Hospital.

Yours sincerely,

Jeremy Higgins

Operations Manager, Inland

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