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Trip to ED Margaret River for daughter

Posted By novembersy73

"Trip to ED Margaret River for daughter"

About: Margaret River Hospital / Emergency Department

(as a parent/guardian),

My 8 year old daughter injured herself at school with a suspected broken arm. I took her straight to Emergency. The staff were fantastic. Right from reception, through to triage and then radiography, everyone I dealt with was kind, compassionate and explained everything really clearly for myself and my daughter. Even the radiographer showed her the x ray and where the fracture is on the screen. Miss 8 was most impressed. The nurses demonstrated to Miss 8 how to use the brace and adjust it and gave instructions for use and at home care. This was so thoughtful as I couldn't remember everything. All up, we were in and out within 90 minutes. Fantastic team and care. Thanks so much. 

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Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW nearly 2 years ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW

Submitted on 17/02/2023 at 2:58 PM
Published on Care Opinion at 3:14 PM

Dear novembersy73

Thank you for taking the time to share your story on Care opinion.

It is wonderful to hear that our staff deliver care in a caring and compassionate manner and that "Miss 8" was impressed! Treating children can sometimes be challenging, I loved hearing that your daughter was included in her treatment and aftercare.

The team will be thrilled to read your story and I will take great pleasure in sharing it with them.

I hope that she is recovering well (and you!) and I will wish you all the best for the future.

Kind regards

Marie Tweedie

Director Nursing - Health Service Manager

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