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"Competent and caring Physiotherapist"

About: Prince of Wales Hospital / DB4 - Respiratory Medicine and Infectious Diseases Ward

(as a relative),

My family would like to acknowledge the dedicated, competent and caring treatment provided by the Physiotherapist, Peter, whilst my parent recently was an inpatient of the Dickinson 4 (D4) Ward at the Prince of Wales Hospital.

My parent was admitted to D4 for the treatment of an acute illness that substantially weakened their physical strength and general health.

Peter, the Physio assigned to my parent's care was proactive in developing a comprehensive but achievable physical fitness plan to help strengthen my parent's muscles and enhance their ability to become up and mobile and walking again. Peter and his Physio team provided dedicated, twice daily sessions that gradually built up my parent's physical strength and wellness over the course of the admission.

My parent developed a trusting relationship with Peter due to his caring and encouraging behaviour. Although quite weak, my parent was eager to be up walking and mobile due to the trusting support that Peter provided in each session. Peters can-do attitude was pivotal, not only to help and encourage my parent to recover their physical health but all the patients under his care. 

My family and my parent are grateful to Peter for his dedication and kindness. We also wish to thank Peter for his continuity of care in his referral for the community, home-based physio after discharge. Also, we would like to thank Whitney, the rehab physiotherapist who was also a vital team member in assisting with my parent's physical fitness plan.

With much appreciation and gratitude. 

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Responses

Response from Elizabeth Browne, Director of Shared Clinical Services, Prince of Wales Hospital 3 years ago
Elizabeth Browne
Director of Shared Clinical Services,
Prince of Wales Hospital
Submitted on 6/10/2020 at 5:26 PM
Published on Care Opinion at 5:29 PM


picture of Elizabeth Browne

Dear geminijd37,

Thank you for taking the time to write to us to acknowledge the wonderful care provided by the Physiotherapy staff and sharing your positive experience at the Prince Of Wales Hospital. We are delighted to read that your parent is recovering and appreciate your kind words about the Physiotherapy staff involved in your parent's care, in particular, Peter and Whitney who provided such a positive, encouraging and professional experience.

I hope your parent continues to recover and again I thank you for your positive feedback. We will ensure both Peter and Whitney receive your kind words.

Regards,

Director of Operations, Shared Clinical Services

Elizabeth Browne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by geminijd37 (a relative)

Thank you Ms Brown

I am reassured that Peter and Whitney get the positive feedback they so deserve through their help and assistance to my parent. Many thanks for your response.

Kindest Regards

My family

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