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Well managed ED presentation

Posted By danceke74

"Well managed ED presentation"

About: Busselton Health Campus / Emergency Department

(as the patient),

I want to express my heartfelt gratitude to the Busselton ED staff who were present on Sunday evening.

I was assessed quickly, seen to, given a clinical plan that was executed well and in an efficient timeframe and was involved in my plan of care to a high degree.

I commend the nursing and medical staff who are often under the pump in this stressful crit care environment.

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Responses

Response from Caroline Booker, Clinical Nurse Manager, Busselton Health Campus, WACHS South West last week
Caroline Booker
Clinical Nurse Manager, Busselton Health Campus,
WACHS South West

Submitted on 19/03/2025 at 4:22 PM
Published on Care Opinion at 5:38 PM

Dear danceke74,

It is so great to hear that you were involved in your care plan so thoroughly. Outcomes are so much better when the patient is included and a central part of the plan.

I do hope you are feeling better, but do not hesitate to return if needed.

I will pass on your thanks to the staff who will be delighted.

Yours Sincerely,

Caroline Booker

Clinical Nurse manager
Emergency
Busselton Health Campus
9753 6061
caroline.booker@health.wa.gov.au

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