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Excellent care at St George Public Hospital

Posted By camelopardalisym97

"Excellent care at St George Public Hospital"

About: St George Hospital / Pain Service St George Hospital / Respiratory Coordinated Care Porgram (RCCP)

(as the patient),

Immersive Reader

I was transferred from another hospital because my health was deteriorating very quickly after an 4 hour surgery and that other hospital was not equipped to deal with it.

So at 4am the next morning the ambulance and paramedics transferred me to the Resuscitation Unit at St. George Public Hospital. You know you are not well when they take you there.

What happened next amazed me even if I couldn’t put it into words at the time. Despite the hour, St George Public organised a respiratory team, a surgical team and a pain team to deal with me. Scans and blood tests were rapidly performed and I was treated very effectively. The communication and follow up by all teams , was continued over a weekend and into the next week. My pain was very well controlled and the complexities and complications that could otherwise cause setbacks were also dealt with .

You know the doctors care when following a successful bowel movement, yes these things are important indicators, a surgical team lead doctor did a celebratory dance. Nobody wants to be where I was in regards my health condition on entry. But after five days of excellent treatment I was grateful that i was at St George under the care of the extended team who treated me with the urgency, skill and empathy needed .

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Responses

Response from Angela Karooz, General Manager, St George Hospital last month
Angela Karooz
General Manager,
St George Hospital

Submitted on 6/03/2025 at 12:11 PM
Published on Care Opinion at 1:59 PM

Immersive Reader

Dear camelopardalisym97,

Thank you for taking the time to share your experiences with us following your transfer to St George Hospital. It’s great to hear that you felt well supported and received excellent care from multiple teams and staff throughout your admission.

Your kind acknowledgement of the coordination of care you received in our resuscitation unit with our respiratory, surgical and pain teams is deeply appreciated. It is clear their professionalism, skill and empathy in providing your care has left a lasting impression, and I am grateful you took the time to highlight their efforts and dedication.

We always strive to achieve excellence when delivering care, and I am glad to see that a strong commitment to teamwork and good communication among our staff has been reflected in your healthcare journey, ultimately resulting in the efficient and effective treatment you described throughout your journey at St George Hospital. As you have mentioned, it is at times the small things that can make the biggest difference, and to hear how invested the surgical team lead doctor caring for you was around your progress is truly heartwarming - I will share your feedback with these teams as I am sure it will mean so much to them.

I hope you continue to recover well and wish you all the best.

Warm regards,
Angela Karooz
General Manager
St George Hospital

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