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"Day Procedure in Theatres"

About: Broome Health Campus / Theatre

(as the patient),

I was admitted to day surgery on time by an amazing nurse who was very caring, thorough and informative. I felt very safe . Even though there was a delay from loading bay to theatres, the theatre staff kept open communication. I felt very safe and highly recommend having any procedure at Broome Health Services. All the staff involved in my care were very professional and took great care of me this involves the staff in specialist centre - clerk, nurses and Anaethetist who took time to explain things to ensure my safety. 

In day surgery the clerk was vey welcoming and nursing staff, orderly took exceptional care of me.

 In  theatres nursing staff; anaesthetic nurse; surgeon; Anaethetist and all theatre staff in recovery maintained professionalism, were very thorough to maintain my safety. I really appreciated the surgeon and nursing staff taking time to explain things to me, answer all my questions and felt it was amazing the surgeon came to see me in day surgery to explain his findings. 
I felt very nervous about the procedure and the care and attention I received helped me to have a safe enjoyable experience 

Thank you 

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Responses

Response from WA Country Health Service Kimberley 2 weeks ago
Submitted on 18/03/2025 at 5:03 PM
Published on Care Opinion on 19/03/2025 at 10:50 AM


Dear falconny75

Thank you so much for taking the time to share your experience at Broome Health Services. Your experience reflects our commitment to providing compassionate and quality care.

We are thrilled to hear that our staff made you feel safe and well cared for during your day surgery. Your kind words about our nursing staff, anaesthetist, and the entire theatre team mean a lot to us.

We strive to provide thorough communication and compassionate care, and it’s wonderful to know that we achieved this during your visit. We will certainly pass your compliments along to everyone involved in your care.

We appreciate and are grateful for the trust you placed in us during your procedure.

Wishing you continued good health,

Hasan Mahmudul,

Acting Broome Hospital Operations Manager.

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