This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Feeding Team - Allied Health"

About: Geraldton Population Health Unit

(as a parent/guardian),

A massive thank you for the outstanding service provided by the Feeding Team through Geraldton Hospital, who have been seeing my son for Cow Milk Protein Allergy. A special thank you to Temika and Corrina. These dieticians were friendly and approachable and provided outstanding advice to help us navigate feeding concerns. 

A couple of things that I felt could have been done better: self referral to the service was difficult, I believe the Population Health website could have information about referrals (and the referral form) to make this service more accessible for the community. My other constructive feedback pertains to the clinic room/setting. I had to get on the ground on a child play mat to undress my baby for weigh ins and the room had a carpeted floor. In my opinion, ideally the room would not have carpet for infection control and a bench would be provided for health, safety and cleanliness when babies are required to be undressed. These babies are potentially vulnerable to infections/illness.

All in all, a had a very positive experience.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Street, Director Population Health, WACHS Midwest 4 weeks ago
Karen Street
Director Population Health,
WACHS Midwest
Submitted on 4/03/2025 at 6:09 PM
Published on Care Opinion on 5/03/2025 at 9:53 AM


picture of Karen Street

Dear boymum6532

Thank you for sharing your experience with us on Care Opinion.

I was delighted to read how beneficial you found your sessions with our Paediatric Feeding Team. Temika and Corrina are very skilled and excel in providing compassionate support to parents and carers and their babies. I have already shared your kind words with them and added my appreciation for the support they provided you.

You have provided us some valuable and constructive feedback on how we can continue to improve the service we provide. I will ensure this is reviewed and can definitely see how we could change the clinic set up to make it more welcoming for everyone. I would appreciate talking with you further about your journey through the Population Health website so that we can make this easier to navigate as you are right that it is a bit clunky currently. I thank you for these suggestions.

I hope you and your son are keeping well.

Regards

Karen Street

Director Population Health

WA Country Health Service – Midwest

Tel: 9956 1962

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Karen Street, Director Population Health, WACHS Midwest last week
Karen Street
Director Population Health,
WACHS Midwest
Submitted on 21/03/2025 at 12:06 PM
Published on Care Opinion at 2:53 PM


picture of Karen Street

Dear boymum6532

Thank you again for your valuable feedback on Care Opinion.

I wished to reach out to you again, I’d really like to discuss your feedback and identify how we can improve the experience for the new mums and their children.

I do hope I hear from you.

Kind regards

Karen Street

Director Population Health

Tel: 9956 1962

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k