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Chemo Treatment at Haematology Oncology Day Centre, Randwick...

Posted By alphabp98

"Chemo Treatment at Haematology Oncology Day Centre, Randwick NSW"

About: Prince of Wales Hospital / L4 NCCC - Haematology Oncology Day Centre (HODC)

(as the patient),

All the nurses at HODC were caring, thoughtful, responsive and generous. While I saw different people each week for my treatment, over time I had some nurses a few times and would also see them around the Centre. My regimen was long (9am-5pm often) and so I had visitors pop in and out to see me.  The nurses were always accommodating at helping them feel welcome as well. When chemo was delayed or there was an issue they were honest about what was happening and I appreciated that. I can tell from the time I spent at HODC that they also work together well as a team and communicate well which makes a more seamless experience for the patient.

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Responses

Response from Inge Vuuregge, NCSR Nursing & Operations Co-Director, Executive, Prince of Wales Hospital 3 weeks ago
Inge Vuuregge
NCSR Nursing & Operations Co-Director, Executive,
Prince of Wales Hospital

Senior Nurse Manager

Submitted on 10/03/2025 at 9:24 AM
Published on Care Opinion at 9:56 AM

Dear alphabp98

Thank you for taking the time to share with us your recent experience in our HODC. We are very grateful for your kind words of recognition of the clinical staff who were involved in your care and chemo treatment. We appreciate you taking the time to reflect and share with us your observations of the high care standards you were given.

We always encourage our staff to provide the highest standards of excellence and your experience is a great testament that we are providing compassionate and empathetic care to all our patients.

We will make sure that your kind words of gratitude and appreciation are shared with the relevant teams.

Kind regards,

Inge

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