"Emergency treatment at Bright Hospital"

On the morning of 31 Dec 2024 I attended the Emergency Department at Bright Hospital after severely cutting my RH thumb on a bench saw. I was immediately taken into care and assessed as requiring relatively urgent attention in the form of plastic surgery to save the thumb on my dominant hand.

As it was New Years Eve there were no doctors on duty so it fell to nursing staff to diagnose treatment and seek out and arrange for available surgical help and patient transport. This work, above and beyond her normal procedure, was carried out excellently by Lauren whilst she and Anthea and other staff did all the necessary things to diagnose, treat and protect the injury and keep my spirits up.

Only St Vincent’s Hospital Melbourne had surgery available so that was duly arranged and it was decided that private car transport to Melbourne would be quicker than complex ambulance transport.

At every stage hospital staff were wonderfully supportive and even AH CEO Rhys popped by to assure me that St V’s would provide top class treatment based on his own experience.

Bright Hospital had appropriately forwarded required details of the wound to St Vincent’s Hospital and on arrival there I was assessed and informed of proposed surgery in a timely manner but due to their busy workloads I wasn’t operated on until the next day and subsequently returned home the following day.

At both Bright and St Vincent’s Hospital all staff were great and I can’t speak more highly of their professionalism and attention.

Bright Medical Centre also provided excellent post-op follow-up.

I am confident that initial care at Bright Hospital assisted in achieving the best possible outcome for my thumb’s rehabilitation.