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Excellent Care

Posted By inspireqc43

"Excellent Care"

About: Boyup Brook Soldiers Memorial Hospital / Emergency Department

(as a parent/guardian),

Clare RN at Boyup Brook Hospital is amazing. When our son needed care for his infected mosquito bites, she looked after us superbly. She was professional, thorough & kind. She even thought of getting some biscuits for him to have with this medicine & made sure the buzzer was close if needed. Simple things but they make a big difference to feeling cared for while waiting for Dr Mildred, who also provided exceptional advice & care. Boyup Brook is very lucky to have such fabulous emergency care. Thank you Nurse Clare & Dr Mildred

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Responses

Response from Sally Shaw, Acting District Manager Leeuwin, WACHS-SW last month
Sally Shaw
Acting District Manager Leeuwin,
WACHS-SW

Submitted on 24/02/2025 at 5:11 PM
Published on Care Opinion at 5:48 PM

Dear inspireqc43

Thank you so much for providing such wonderful feedback. I am delighted to hear that you felt your son was well cared for by RN Claire and Dr Mildred during your recent visit to Boyup Brook Hospital.

WACHS-Southwest are very fortunate to have such professional, thorough, and kind staff who are focusing on keeping patients safe, informed and cared for.

Your feedback and acknowledgement is valuable - it highlights what staff are doing right and encourages them to continue their hard work.

Thank you again for taking the time to post your feedback. I will pass on your very kind words.

We wish your son a speedy recovery.

Sally Shaw

Acting Director of Nursing/Health Service Manager

Warren Blackwood MPS

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