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General health care

Posted By saturneg47

"General health care"

About: Ouyen Hospital

(as the patient),

I moved to Speed a couple of years ago. Age 70 I made myself known to Mallee track doctors, podiatrist and after a fall the physio.

I can’t say a negative word about any of the services. Based on what I have seen they are professional and proactive, informing me of my podiatrist app etc.

Some months ago I had reason to drive to the emergency department on a Sunday afternoon.

The treatment was brilliant, I was treated with respect and the nurses made me feel safe and reassured. After a zoom doctor’s discussion I was encouraged to drive to Mildura emergency.

The staff had sent on all my information to Mildura and the various medical tests were performed that evening.

Antibiotics and pain management was given.

I’m very impressed with the health services in Ouyen

Thanks

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Responses

Response from Frances Peart, Chief Executive Officer, Mallee Track Health and Community Service 3 weeks ago
Frances Peart
Chief Executive Officer,
Mallee Track Health and Community Service

Manage all areas

Submitted on 7/03/2025 at 7:01 PM
Published on Care Opinion on 10/03/2025 at 9:54 AM

picture of Frances Peart

Dear saturneg47,

Thank you for your generous words about your experience with Mallee Track Health and Community Service. The staff were delighted to know that they had been able to meet your expectations.

We take great pride in the high standards of service and care we provide to the community and it is great to hear that the staff are performing at their best.

Our vision for the service is to lead our communities to excellence in integrated health and community services and your compliment makes us feel that we are making progress towards that goal. We feel encouraged by the good experiences that patients and clients have with our Health Service.

I trust you are recovering well and please let us know if there is anything further that we can help you with.

Yours sincerely,

Dr Frances Peart

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