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Amazing care

Posted By aurigadh76

"Amazing care"

About: Perth Children's Hospital / Emergency Department Perth Children's Hospital / Ward 1B - Burns Unit

(as a parent/guardian),

We had to take our daughter to PCH after a dog bite. All the staff were attentive, efficient and friendly. They told us everything that was going on and make us part of the decision making, well done.

Thanks to the night shift ED team especially Jess (nurse) and Nathan (doctor) in ED you both were fantastic with our daughter.

Thanks to the staff on the surgical ward 1B especially Nicole (nurse) and plastic surgeon Dr P you were amazing and made sure your focus was our daughter.

PCH you are amazing at what you do, efficient, attentive and compassionate staff from start to finish. A big thank you from us.

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Responses

Response from Ellen Taylor, Medical Co-Director, Medicine Division, Perth Children’s Hospital last month
Ellen Taylor
Medical Co-Director, Medicine Division,
Perth Children’s Hospital

Submitted on 11/02/2025 at 7:59 PM
Published on Care Opinion on 12/02/2025 at 10:09 AM

Dear aurigadh76

Thank you so much for your thoughtful feedback. We are delighted to hear that your experience at Perth Children's Hospital was positive, despite the stressful circumstances of your daughter's injury.

We will pass along your kind words to the night shift ED team who will be pleased to know they made a difference. We will also ensure that staff on the surgical ward are recognised for their exceptional care and dedication.

It's wonderful to hear that our staff's efficiency, attentiveness, and compassion resonated with you. We are proud of our teams and their commitment to providing the best possible care for every patient.

Thank you for acknowledging the hard work and dedication of our staff. Your feedback means a lot to us and will serve as an encouragement to continue striving for excellence.

Best wishes to your daughter and we hope she is recovering well.

Warm regards,

Dr Ellen Taylor

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