"My parent's pancreatitis"

My parent attended Armadale hospital with stomach pain. They were diagnosed with pancreatitis and admitted to hospital. In emergency they inserted a cannula and proceeded to leave it in for 4 days. This in turn gave my parent a blood infection causing them to stay in hospital longer. Another cannula was inserted and they left that one in for 4 days ( don't they learn ). I know this has been investigated but needed to tell story from the start.

2 weeks later went back to ER with same problem. Doctor says going to admit to hospital, then says your too bad your going straight to another hospital. Then no you can go home. My parent was discharged straight away with no discharge summary. I have since found out it is seemingly a legal requirement to issue a discharge summary when a patient is released.

Another 2 weeks and the pain returns. We call an ambulance this time. The driver says to my parent they shouldn't call an ambulance for a tummy upset and to make sure they get pain medication so they don't have to call the ambulance again. My parent was admitted to hospital again and the new doctor actually worked out what that cause of my parent's problem is but needed a CT scan with contrast to prove it. 11.30am they arrive to take my parent for CT scan but my parent didn't have a cannula. The orderly called down to CT to see if they could insert cannula and was told no one wanted to do it. A new CT appointment was made for 1.30pm. At 1.30 still no cannula. Later that afternoon a cannula finally inserted. Next day my parent was given fluids to alleviate contrast and CT were then made aware. CT then refused to give my parent the scan they needed. It took 3 people a lot heated argument to finally get scan done. While in CT they were still hesitant to do it but finally did after talking to doctor.

I am appalled at what I feel was the negligence and unprofessional help my parent received in this hospital. While there were many people who did right by them, it's the few that didn't that leave a very sour taste.