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"Rehabilitation in the hospital"

About: Myrtleford Hospital

(as the patient),

I had a fall at home. Ambulance took me to regional Hospital, where I had a partial hip replacement.

I was not happy with my care at that hospital, as I was given incorrect medication and became delirious, as well as being physically unwell.

I was offered rehabilitation at the Myrtleford Hospital Alpine Health and was happy to go.

In my opinion, the Myrtleford Hospital was 100% better than the other hospital.

The staff were kind, listened to me, and allowed my family to visit anytime.

All nursing staff were exceptional. Matthew and Cheryl from OT Physio were amazing.

My recovery has been very easy thanks to them.

Unfortunately, I feel reception staff could have made an effort to greet people coming and going, but overall, a wonderful experience.

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Responses

Response from Claire Purcell, Nurse Unit Manager (acute), Myrtleford Hospital, Alpine Health last month
Claire Purcell
Nurse Unit Manager (acute), Myrtleford Hospital,
Alpine Health
Submitted on 28/01/2025 at 11:26 AM
Published on Care Opinion at 11:40 AM


Dear alphaft79,

Thank you for the lovely feedback.

We are very happy to hear you had a positive experience here at Myrtleford Hospital and you are now on your way to recovery.

Thank you again for taking the time to personally recognize the team.

Kind regards,

Claire Purcell

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