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Excellent care SCGH

Posted By lacertamj55

"Excellent care SCGH"

About: Sir Charles Gairdner Hospital

(as a relative),

My spouse recently had surgery and we would like to say how impressed we were with the quality of care we received from all staff we saw in preadmission, recovery, G52 and G66, the surgical team, anaesthetists, nurse and support staff.

Everyone we saw was friendly, caring and professional which made a very scary admission for my spouse so much easier. We felt listened to and supported all the way through.

The only disappointing part, in my opinion, was the outlook for all those long term patients onto the very sad brown brick outdoor space. The old wooden cupboards in Rm 16 G52 looked to me as though they had been there from when the hospital was built.

Hopefully they can spare some funds to make the outdoor space a place for both staff and patients to enjoy, I believe mental health just as important as physical health in a patients recovery. 

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Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group last month
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 30/01/2025 at 1:07 PM
Published on Care Opinion at 2:28 PM

picture of Jodi Graham

Dear lacertamj55,

Thank you so much for sharing your experience with us. We’re so glad to hear that you and your spouse felt well cared for and supported throughout the entire process at Sir Charles Gairdner Hospital. It’s wonderful to know that the professionalism and compassion of our staff made a difference during such a stressful time.

We also appreciate your feedback regarding the outdoor space and the condition of the facilities. We understand how important the environment is for both physical and mental recovery, and your comments will be taken into consideration as we continue to look for ways to improve the hospital experience for everyone.

We are pleased to inform you that there is already a plan to remediate the courtyard garden. This will include waterproofing the area, with further plans to replace the garden to benefit everyone over the next couple of years.

Thank you again for your kind words and valuable suggestions! Wishing your spouse a smooth and speedy recovery.

Kind regards,

Jodi Graham

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