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"A visit to the Emergency Dept."

About: Fiona Stanley Hospital / Emergency Department

(as the patient),

On a recent afternoon while loading some small soda water bottles in the fridge one dislodged from the packaging, shattered & caused laceration to both lower legs. Having somewhat staunched the pumping blood my wife & neighbour delivered me to the FS Emergency Dept.

On arrival a young lady on reception changed my rudimentary dressing, made sure that I was placed in a wheelchair with clear instruction not to try walking. After a long wait for which in my haste I was ill prepared (no book to read) I was wheeled into the treatment area suitably bored.

Dr Mitchell was the treating physician who fairly quickly organised X-rays & afterwards cleansed the wounds most thoroughly, deadened the area, organised Tetanus jab & stitched the major lacerations. Afterwards Dr Mitchell provided written instructions on after care. 

Not being a regular attendee at FS ED I had no comparative experience. Suffice to say I believe that the care & expertise shown to me both by Dr Mitchell & the nursing staff was outstanding & would commend all concerned who work in sometimes difficult & challenging circumstances. Well done to all concerned!

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service last month
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 21/01/2025 at 4:07 PM
Published on Care Opinion at 5:20 PM


picture of Luke Dix

Dear shuddermq77

I am sorry to hear about the unfortunate accident that required you to attend the Emergency Department (ED) at Fiona Stanley Hospital recently. Thank you for your positive feedback regarding the team that cared for you and, and your specific reference to Dr Mitchell. Please be assured that we will pass on your compliments to them. We are very proud of the team that work in the ED, often in very difficult circumstance, and it is always reassuring to get such positive feedback. I hope that you have made a full recovering and are back on your feet.

Kind regards,

Luke Dix

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by shuddermq77 (the patient)

Dear Luke

Thank you for offering to pass on best wishes to Dr Mitchell & the care staff whom you are so rightly proud of. Best wishes for your continuing good work

Kind regards

shuddermq77

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