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"My treatment at the eye hospital"

About: Sydney / Sydney Eye Hospital

(as the patient),

Travelled from Cooma to Sydney Hospital to get a detached retina. From the moment we are made at the front door when we left we were treated extremely well. We were constantly informed of the process, the likely outcomes, and what the plan was. This made my wife and I feel very comfortable.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 3 weeks ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 16/01/2025 at 8:06 AM
Published on Care Opinion at 10:21 AM


Dear Wispard,

Thank you for taking the time to share your experience at Sydney/Sydney Eye Hospital via Care Opinion.

We are so pleased to read that you and your wife had a positive experience from the moment you walked in the door and felt well looked after and informed by the team.

We are very fortunate to have compassionate and hard-working staff here at Sydney/Sydney Eye Hospital who strive to provide a high level of patient-centred care each day. It will give us great pleasure to pass your feedback on to the relevant teams.

The hospital is committed to delivering a high-quality service at Sydney/Sydney Eye Hospital and your feedback has provided reassurance of this.

Warm Regards,

Dr Pauline Rumma

Director of Clinical Services

Natalie Maier

Director of Nursing & Support Services

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