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"Care in the Maternity Ward."

About: Hedland Health Campus / Maternity Unit

(as the patient),

Late November, my husband and I arrived at the maternity ward, filled with anticipation and anxious thoughts, not knowing exactly what to expect. However, as soon as we walked in, we were greeted by the warm, welcoming smile of the nurses who were expecting us.

Throughout the entire process, the staff was not only professional but also incredibly polite, friendly, and attentive to every detail of our needs. Their care made a world of difference in easing my nerves and allowing me to focus on the journey ahead.

I am deeply grateful and would like to extend my heartfelt thanks to all the maternity nurses, doctors, and specialists who were part of my care. A special thanks to the anaesthetist (though I unfortunately forgot his name), whose emotional support and professional expertise provided me with a sense of calm and confidence, as well as to Nurse Abby and Nurse Hannah, who were exceptional in their care and kindness.

This delivery was truly a positive and memorable experience, and I can't thank the team enough for their compassion, support, and empathy. I would rate their services 100/100 for bringing my baby into this world with so much love and care.

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Responses

Response from Roger Golling, Operations Manager, East Pilbara, WA Country Health Service (WACHS), Pilbara last month
Roger Golling
Operations Manager, East Pilbara,
WA Country Health Service (WACHS), Pilbara
Submitted on 2/01/2025 at 5:20 PM
Published on Care Opinion on 3/01/2025 at 10:06 AM


Dear heronpq65

Thank you for sharing your thoughtful and detailed experience. It’s truly inspiring to hear how the maternity team provided such exceptional care and support during such an important moment in your life.

Your acknowledgment of the professionalism, warmth, and attentiveness of the staff highlights the impact compassionate healthcare can have. Special recognition for Nurse Abby, Nurse Hannah, and the anaesthetist demonstrates how individual contributions make a lasting difference.

Congratulations on the arrival of your baby, and thank you for taking the time to commend the team for their dedication and empathy. Such feedback undoubtedly encourages and uplifts the professionals who work tirelessly to provide outstanding care

Regards

Roger Golling

Operations Manager

East Pilbara

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