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"Outstanding service at Derby"

About: Derby Hospital

(as the patient),

Just wanted to compliment the staff at Derby West Australia Hospital.

The triage nurse .....I neglected to notice her name badge... but she was more than pleasant and helpful.

It was recently when I needed the attention.

Dr Colin was very informative and arranged for an xray of my right leg. I had been having regular pain in just the right leg for 10days or so ..and I was concerned as time went on ...that perhaps a melanoma I had removed previously ....had returned or tumour existed.  The radiographer Chris was also very informative in explaining in every detail the Xray which he had taken of my right leg.   

By the time I left the hospital I was SO happy and relieved. I could sense these two men were extremely busy attending to patients before me and after me but their caring service did not miss a beat. Based on my experience I am sure every patient is indeed taken care of in an exceptional way at this hospital.  I noted what respect and care the staff had when attending to the Indigenous patients who were in at the same time as Me.   The wait time was not too long also.

An amazing experience all round!

Bravo to Derby Hospital Staff!

HoneyBee

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Responses

Response from Tammie Joseph, WK Operations Manager, West Kimberley, WACHS - Kimberley 3 months ago
Tammie Joseph
WK Operations Manager, West Kimberley,
WACHS - Kimberley
Submitted on 2/01/2025 at 1:11 PM
Published on Care Opinion at 2:16 PM


Dear HoneyBee,

Thank you so much for sharing your heartfelt feedback about your experience at Derby Hospital.

It’s wonderful to hear that the staff made such a positive impact on your experience. Your kind words are a true reflection of the dedication and compassion shown by Derby Hospital Staff. They strive every day to provide not only excellent medical care but also emotional support, understanding the significant role that a patient's comfort plays in the healing process.

I’ll be sure to pass along your gratitude to the teams involved, they will be so encouraged by your appreciation.

Warm regards

Tammie

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