"Triage"

I had to visit the ED Department recently.

I think the triage has been set up terribly. I was fortunate enough to be provide the lovely Triage nurse with all of my details with no one else around. Unfortunately the poor lady who was in front of me was unable to do so. She was struggling to talk, could barely move her head and looked to be in a great deal of pain. The nurse was asking for personal details which could in normal circumstances could be heard in the triage room. The young lass could barely talk so the nurse was asking her to bend down near the gap of the window and desk. This was problematic as she really struggled. 

The young mum, who came in after her with the screaming baby, was asked to provide all of her details.  The entire room could hear everything. 

There is no consideration for privacy when being triaged. Why would someone design an area like this where personal details can be heard throughout the area.

In my opinion, this is the worst and should be changed.