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"Thank You"

About: Sir Charles Gairdner Hospital / Emergency Department Sir Charles Gairdner Hospital / Surgical Services

(as the patient),

I would like to share my recent experience at Sir Charles Gairdner Hospital's Emergency Department following a motorcycle accident which resulted in multiple flash wound injuries.

From the moment I arrived, the triage staff treated me with professionalism and care. I was pleasantly surprised to find that my wait time in the emergency room was only 90 minutes, even on a busy Sunday. Once placed in the Fast Track area, I received exceptional care from the nursing staff and doctors, all of whom demonstrated respect, kindness, and integrity. While I cannot name everyone personally, their efforts were greatly appreciated.

Additionally, I received advanced care for my wounds, including surgery, which was handled with expertise and attention to detail.

I want to extend my heartfelt thanks to all the hospital staff I saw for their support during my visit and would highly recommend Sir Charles Gairdner Hospital to others.

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Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 6 days ago
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 15/11/2024 at 11:38 AM
Published on Care Opinion at 1:49 PM


picture of Jodi Graham

Dear zebragr44,

Thank you for taking the time to share your story on the exceptional care you received at Sir Charles Gairdner Hospital's Emergency Department and Surgical Services.

The staff will be extremely pleased with the recognition for their kindness, respect and integrity.

I am always grateful when patients take the time to reflect on their experiences and share feedback with us as we are constantly striving to improve the quality of our services.

I hope that you are recovering well from your surgery.

Kind regards,

Jodi Graham

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