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Care Opinion

WA regional health services

Posted By AnnonymousGG

"WA regional health services"

About: Bunbury Hospital / Emergency Department Busselton Health Campus

(as a parent/guardian),

My daughter had serious abdominal pain, we went to Busselton hospital who diagnosed appendicitis and then transferred to Bunbury hospital. The care and attention from all staff, surgeons, doctors, nurses and admin staff was excellent.  Her surgery kept getting pushed back due to limited resources and emergencies however we were always informed and her comfort level, pain relief and acuteness was always monitored. I can't thank everyone enough for their expertise, attention and care factor. 

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Responses

Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West last month
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 12/11/2024 at 12:24 PM
Published on Care Opinion at 1:09 PM

picture of Karen Horsley

Dear AnnonymousGG

I hope that your daughter has now recovered well from her surgery.

Thank you for your positive comments regarding the care you received. Unfortunately, we cannot predict emergencies which often result in delays for other patients. I am happy to hear that the team kept you well informed and your daughter well managed for pain and comfort levels.

Once again, I do hope your daughter's recovery is smooth and she returns to life as normal as soon as practical

Many Thanks

Karen Horsley

Service Co-director

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Response from Daniel Anderson, Coordinator of Nursing and Midwifery, Busselton Hospital, WACHS - South West last month
Daniel Anderson
Coordinator of Nursing and Midwifery, Busselton Hospital,
WACHS - South West

Submitted on 12/11/2024 at 12:36 PM
Published on Care Opinion at 1:08 PM

Dear AnnonymousGG,

Thank you for taking the time post your experience at Busselton Hospital on Care Opinion. We are delighted to hear that you received great care. Our team including the doctors, nurses, support services, allied health and clerical teams strive to provide the highest level of care and attention to all our patients.

We hope your daughter is recovering well, and we wish her all the best. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out.

Yours sincerely, Dan

Daniel Anderson

Director of Nursing and Midwifery

Busselton Hospital

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