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Kidney GFR

Posted By defenderdy44

"Kidney GFR"

About: Prince of Wales Hospital / Campus Centre 2 - Nuclear Medicine Department

(as a service user),

I was referred to PoWH for a kidney GFR from my nephrologist.

From making the booking to leaving the campus after my test the whole time I felt very cared for. I was called to inform that due to a shortage of the radiotracer my appointment needed to happen on the same day as some other patients. I was given ample time to plan around this.

On the day, the information desk was able to give me clear concise directions to nuclear medicine.

At nuclear medicine my check in was quick and efficient. There was some waiting involved before I received my injection, but we mentioned earlier, it was a busy day for the staff.

The lovely technician did my injection and subsequent blood tests 2hrs and then an additional 1hr after.

I want to commend all staff involved for a seamless and efficient experience.

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Responses

Response from Frances Calabria, Deputy Chief Technologist, Nuclear Medicine, Prince of Wales Hospital last month
Frances Calabria
Deputy Chief Technologist, Nuclear Medicine,
Prince of Wales Hospital

Submitted on 4/06/2025 at 1:39 PM
Published on Care Opinion Australia at 3:48 PM

Dear defenderdy44,

Thank you for taking the time to share your positive experience following your visit to Prince of Wales Hospital for your GFR scan.

We understand that changes to appointments can be inconvenient so we are grateful to hear we were able to communicate this effectively to you and give you ample time to plan accordingly.

We are very fortunate to have such compassionate and empathetic staff who work so well as a team to provide exceptional person -centred care. Your positive experience is a testament to all the team in Nuclear Medicine and the high standard of care we provide.

We are grateful for your kind words of appreciation and will ensure they are shared with all the team involved in your visit.

Warm Regards

Frances Calabria

Deputy Chief Technologist, Nuclear Medicine Department

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