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"A very good run hospital"

About: Kerang Hospital

(as the patient),

The hospital accepted me as I could not manage on my own as I was told by Swan-Hill I had a tear in muscle and couldn't manage on my own. The option to stay in Kerang till I could so I was more than grateful for over 1 week.

The staff have been wonderful always caring even during the long night hours and very friendly down to all who work in this hospital nothing too much trouble.

The meals were always healthy and a credit to all. Medicine were on time and heat cushion day and night were lovely.

A very good run hospital at all times day and night.

A large Thank You to Swan Hospital for finding me a bed at Kerang.

A Larger Thank You Kerang for Taking care of me.

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Responses

Response from Katrina Sparrow, Director of Clinical Services , Executive, Kerang District Health 5 months ago
Katrina Sparrow
Director of Clinical Services , Executive,
Kerang District Health
Submitted on 6/11/2024 at 2:11 PM
Published on Care Opinion at 2:22 PM


Dear filingfs45,

Kerang District Health is so pleased to hear of your positive experience of our health service. We strive to work closely with our neighboring hospitals to ensure a supportive experience for people within our region.

I would like to thank you for the reminder of the importance of all the small acts of kindness and caring that impact on people's health outcomes and how they feel. It is wonderful to hear our staff, whatever their roles, showed these values.

Thank you again for the feedback, we hope you are recovering well,

Kind regards,

Katrina Sparrow

Director of Clinical Services

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