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Care Opinion

Tumble from a height

Posted By HappyCustomer

"Tumble from a height"

About: Broome Health Campus / Emergency Department

(as a parent/guardian),

Our 7 month old baby took a tumble from a height. We were treated exceptionally well by the staff in Broome ED and on the paeds ward. The triage nurse was swift and caring and took us straight to a bed. The ED nurse kept a very close eye on us and escalted our concerns quickly. We saw a senior doctor promptly who referred us to the specalist paeds team. It was decided that a CT needed to be done and the Radiographer was friendly and efficient. We are so grateful to have such wonderful people and health service in our little town. Your hard work is very much appreciated and doesn't go unnoticed ! 

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley last month
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley

Submitted on 13/11/2024 at 10:18 AM
Published on Care Opinion at 12:25 PM

Dear HappyCustomer,

Thank you so much for taking the time to share your kind words and experience with us. We’re thrilled to hear that your baby was well cared for during what must have been a stressful time. It’s wonderful to know that our team at Broome ED and the Paediatrics Ward were able to provide the support and expertise you needed when it mattered most.

Our staff work incredibly hard to ensure every patient, especially little ones, are treated with the utmost care and attention. Your feedback truly highlights their dedication and we’ll be sure to pass on your gratitude to everyone involved.

We’re so glad to have been able to assist you and your family, and it’s always heartening to hear that the service we provide makes a positive impact. We wish your baby a smooth and speedy recovery, and please don’t hesitate to reach out if you ever need anything in the future.

Warm regards,

James Sherriff
Broome Hospital Operations Manager

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