This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Great support through Stem Cell Transplant"

About: Prince of Wales Hospital / L4 NCCC - Haematology Oncology Day Centre (HODC)

(as the patient),

In August 2024 I had the experience of undergoing a stem cell transplant, and I cannot express enough how grateful I am for the exceptional care I received at the hospital. From the moment I arrived, the staff made me feel comfortable and supported. Their compassion and kindness were evident in every interaction, which significantly eased my anxiety during such a critical time.

The nursing staff, in particular, were outstanding. They demonstrated a profound commitment to their patients, always taking the time to explain procedures and answer any questions I had. Their teamwork was remarkable; it was clear that they communicated effectively and collaborated seamlessly. This not only improved the quality of care but also fostered a warm and welcoming environment on the floor.

I would like to extend a special thank you to Rochelle, who played a pivotal role in my preparation for the stem cell collections and transplant. She was not only knowledgeable but also incredibly reassuring. Rochelle took the time to equip me with everything I needed to know, ensuring I felt ready and informed for the journey ahead. Her dedication and expertise made a world of difference.

The doctors, in particular Dr Shivam, were equally impressive, showcasing their extensive knowledge and experience. They were thorough in their assessments and provided clear guidance throughout the process. It was evident that they genuinely cared about my well-being, and their confidence instilled a sense of trust.

Overall, my experience at the hospital was overwhelmingly positive, thanks to the compassionate, caring, and skilled staff. The teamwork exhibited by the nursing staff and the expertise of the doctors created an environment where patients could focus on healing. I feel incredibly fortunate to have received such exceptional care during my treatment. Thank you to everyone involved for making a challenging experience much more manageable.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Inge Vuuregge, NCSR Nursing & Operations Co-Director, Executive, Prince of Wales Hospital last month
Inge Vuuregge
NCSR Nursing & Operations Co-Director, Executive,
Prince of Wales Hospital

Senior Nurse Manager

Submitted on 8/11/2024 at 4:47 PM
Published on Care Opinion at 5:05 PM


Dear AnonV,

Thank you for taking the time to share with us your experience in our hospital. We are very grateful for your kind words of recognition of all our clinical staff who were involved in your care and during the stem cell collection process. We appreciate you taking the time to reflect and share with us your observations of the high care standards you were given. We always encourage our staff to provide the highest standards of excellence, and your experience is a great testament that we are providing compassionate and empathetic care to all our patients.

We will make sure that your kind words of gratitude and appreciation are shared with the relevant teams and staff involved in your care.

Kind regards,

Inge Vuuregge

Co-Director Nursing & Operations NCSR

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k