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"Incredible Heartlink Nurses Care factor and support"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre Prince of Wales Hospital / DB3N - Cardiology Ward

(as a relative),

Just providing feedback on the great work that the amazing team of the heart link Nurses do in this case helping me to effectively help my mother with her heart condition with the CMC remote monitoring service.

It a big relief to know that the Community Management Centre...when my mother’s reading that I enter into the RPM HF APP is managed by nurses remotely instead of in person like in the hospital which can be difficult to keep doing it that way

Now that I am able to do the readings myself to help my mother and the reading go directly to the heart link team to reveal the condition and strength of my mothers heart condition it does ease so much pressure and concerns that I previously had.

I get regular calls to ensure my mother is doing ok and also advise on reading that at times may be a little concerning. The heart link team are amazing with the care factor that they provide to my mother

Thank you so much to the amazing Melissa, Meg, Susan the registered nurses Heart Link who have been incredible with their ongoing help with my mother and also helping me to understand the monitoring process as doing it at home is a great relief and less stressful on my mother

I love the moto that Susan uses as per below

(We monitor to live not live to monitor.)

Living is what we all hope for each day in uncertain times when our health is not so great. Thank you so much for helping to make my mother’s daily life as best as it can be with the regular monitoring that you do.

Regards

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Responses

Response from Justin O'Hare, Co-Director CCVH Program, CCVH, Prince of Wales Hospital 5 months ago
Justin O'Hare
Co-Director CCVH Program, CCVH,
Prince of Wales Hospital

Nurse Manager

Submitted on 22/10/2024 at 1:29 PM
Published on Care Opinion at 3:12 PM


Hello CDR

Thank you for your wonderful feedback for the POWH Heartlink and SESLHD CMC team. It is great to see the care your mother received by the teams left such a positive memory and it is great to see that the technology was easy to use and provided the care your mother needed when she needed it.

It is lovely to see the person centred care provided by the team has supported your mother to remain at home. I hope she continues to do well supported by the Heartlink and CMC teams.

Kind regards,

Justin O'Hare

Nursing Co-Director

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