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A physio

Posted By decembertn59

"A physio"

About: Royal Perth Hospital / Orthopaedic Surgical & Trauma & Spinal Care Ward 3H/5G

(as the patient),

At the time of writing this I was on ward 5G at RPH. I am getting daily physio due to a spinal injury. Most days it seems like the physio is just going through the motions with a list of exercises to do. There is one physio called Jess who I feel is so much better than the other physios. She has a list of exercises to do, but she is always evaluating how well I do the exercises. She notes how I do and alters the exercises or adds in exercises to help with areas I am struggling with. This results in a much better session as it is tailored to my needs rather than just following a list of exercises. If only the other physios could do similar. 

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 2 months ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 14/10/2024 at 5:42 PM
Published on Care Opinion on 15/10/2024 at 11:49 AM

picture of Ben Noteboom

Dear decembertn59,

I do appreciate you sharing your story with us. I am pleased to hear Physiotherapist Jess has been able to provide you with such exemplary care and treatment during your inpatient admission at Royal Perth Hospital on Ward 5G.

Providing our patients with the right care at the right time is something all staff strive to achieve. It is gratifying to know Jess was able to adjust your exercises to tailor your needs and I will ensure your kind words are forwarded onto the team and Jess accordingly.

I have also ensured your comments about how you feel there is a variation in the level of Physiotherapy care being provided on Ward 5G has been provided to the Head of Department. Your comments will be used to improve consistency of care in the future. Please don’t hesitate to talk with your Physiotherapist and/or the nurse in charge on Ward 5G with any concerns you may have going forward with your inpatient care.

I wish you well with your ongoing recovery.

Kind Regards,

Ben Noteboom

Executive Director

Royal Perth Bentley Group

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