"My relative's safe person removed"

Casey Emergency Hospital

I have never been so humiliated and astounded at what I felt was pure cruelty and disrespect by a doctor who had me removed from the Emergency ward by security guards recently. Without knowing any context of my time in Emergency supporting my child (who is an adult) who had spent time in Ward 8 before today, with lovely nurses who valued my bond and care to help my severely mentally ill child   who has had episodes of psychosis and was under an order because they are psychotic. I have spent every day, calming my them, helping them with the help of the nurses, reassuring my child they can trust me and I will always be there and tell them the truth. I worked tirelessly to get them help. Because I am their safe place. All I wanted was to ensure they were admitted to a ward and not discharged. As they have in the past walked streets in mania.

I spent the day today in the parent room as my erratic child wanted me, but I had their trust and told them when I knew I would come and tell them. They were petrified about being locked up, but I wanted them to understand this was a positive thing. I am my child 's safe person. Until today, when I still had not been told, tired and fearful they would be discharged again and manic. I went to tell my child I love them. They got mad at me, as expected. However, without knowing the situation and my long nights in the ER, a doctor threatened to remove me and got security in the most humiliating manner. I felt they were incredibly rude, and I was completely absolutely devastated that they made me a psychotic parent. I was told my close relative was being admitted, which, after a full day of waiting, I wanted to know. I was removed and told I could not see them. I believe this doctor convinced my close relative to remove me from being Next of Kin. I had to walk to my car a blubbing mess. Made to feel I was the cause of my child 's anger. To be even more cruel, my child who is not of sound mind called me all the way home. And now I had to tell them I could not be their advocate anymore. This doctor proceeded to tell me my psychotic close relative was an adult and I had no authority. My child called me all the way home. I am their connection. I believe the doctor discovered my child was calling and removed me from calling them. Then, as I tried to explain their situation and we must be involved in their treatment, the doctor advised that they knew what was best and that I was no longer allowed to be involved.

Thankfully my child  has been transferred to another hospital, and I can be with them and feel valued as my child 's support, but I feel this was arrogant, nasty and had a total lack of understanding of my child 's history and made me feel I was not allowed to be with them. The doctor also refused to give me my close relative's medications and mental health reports from the SA Psychiatric ward, where they were sectioned before we got them back to Victoria.

Unfortunately, I did not obtain the doctor's name, The hospital would only disclose that they are a doctor but I will be lodging a complaint over my treatment because I feel they have now caused irreparable damage and as a result of their conduct I may have lost my child again.