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No Referral

Posted By Pop S

"No Referral"

About: Geraldton Hospital / Emergency Department

(as a relative),

My grandparent was admitted to ED recently direct from GP. GP wrote a letter for urgent investigation of pacemaker not working. They were monitored overnight and discharged the following day. They were told to follow up with GP in a week for a referral to cardiologist at the hospital - ?pacemaker still not working/resolved. I feel the referral could have been done by the ED department and avoided the delay in treatment. Still waiting to be seen by cardiologist in Geraldton for ? transfer to a metropolitan hospital for follow up.

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Responses

Response from Margaret Sturdy, Director Medical Services, Geraldton Hospital, WA Country Health Service 6 days ago
Margaret Sturdy
Director Medical Services, Geraldton Hospital,
WA Country Health Service

Director Medical Services at Geraldton Hospital

Submitted on 20/09/2024 at 12:09 PM
Published on Care Opinion at 12:52 PM

picture of Margaret Sturdy

Dear Pop S

Thank you for reaching out on Care Opinion.

I was very sorry to ready of the challenges your grandparent has faced getting their pacemaker issue resolved. I would like to offer my apologies for any part Geraldton Hospital has played in this.

I would be grateful if you would consider contacting me so we can discuss your concerns in more detail and we can work together to address your grandparent’s issue. My name is Dr Margaret Sturdy, I am the Director Medical Services Geraldton Hospital. I can be contacted on 9956 8125 or email wachs-midwestcgu@health.wa.gov.au.

I do hope we hear from you and thank you again for sharing your grandparent’s story.

Regards

Dr Margaret Sturdy

Director Medical Services – Geraldton Hospital

WA Country Health Service - Midwest

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