This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I had cellulitis"

About: Bright Hospital / Acute Care Bright Hospital / Urgent Care

(as the patient),

I woke up unwell one morning and my husband kept saying to go to the hospital but I said no I’ll be fine. I ended up going to the hospital around in the early morning and within 20 minutes I was seen to and had nurses sticking drips in me. I ended up staying there for a week and a half!

I think it’s really well run. The lady in emergency she was lovely, they were very efficient, I cant fault them they were really friendly and helpful. The tea ladies were always telling me to eat, they were really attentive and friendly.

They’ve had some agency nurses who have came over for a month or so to fill in for other ladies and nurses on holidays. I remember there was one lady from Timor, another from Melbourne staying for a month and they all seemed to know their job. You didn’t feel like saying what are you doing now, they just knew what they were doing and explained what they were doing and why doing it is good.

The doctors I saw were good too, they know who you are and what you’re there for. They didn’t walk in and go “oh what are you in for”, they already knew and they went to the effort of knowing. So I just wanted to call up because they sent me this letter asking for feedback. It was as good a time as it could be in a hospital. So thank you.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tanya Hart, Day Surgery Coordinator / Bright NUM, Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital 3 months ago
Tanya Hart
Day Surgery Coordinator / Bright NUM,
Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital
Submitted on 26/09/2024 at 1:05 PM
Published on Care Opinion at 1:55 PM


Thank you for taking the time to provide feedback pegasuste48,

It is encouraging to hear that the team were able to make you feel supported during your stay. I will pass on to the team that they were efficient and friendly in nature.

Wishing you the best with your recovery.

Kind regards

Tanya

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k