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Care Opinion

My experience

Posted By decembertn59

"My experience"

About: Royal Perth Hospital

(as the patient),

In my hospital stay it’s  a PSA called Gino who has made the biggest difference so far. He just comes in and helps, is super polite, respects privacy and dignity, no job is too hard for him and he's been doing his job so long it seems he has to teach half the nurses. So good to have people like him around. The nurses and doctors are great, but it’s the people like Gino who make all the difference. 

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Responses

Response from Kelly-Ann Hahn, Director of Nursing, Midwifery & Patient Support Services, Royal Perth Bentley Group 3 months ago
Kelly-Ann Hahn
Director of Nursing, Midwifery & Patient Support Services,
Royal Perth Bentley Group

Submitted on 18/09/2024 at 6:49 PM
Published on Care Opinion on 19/09/2024 at 9:06 AM

picture of Kelly-Ann Hahn

Dear decembertn59

Thank you for taking the time to provide this wonderful feedback about Gino. I was pleased hear that Gino has made a big difference to your hospital stay, showing politeness, respect, and dignity, with nothing being too hard for him. Royal Perth Hospital (RPH) is fortunate to have such dedicated and attentive staff who endeavour to make hospital admission’s as pleasant as possible for patients.

I will ensure your kind words are passed on to Gino. I know he will be pleased.

I wish you all the best with your recovery.

Kind regards,

Kelly-Ann Hahn

Director of Nursing, Midwifery & Patient Support Services

Royal Perth Bentley Group

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