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Great patient care

Posted By yankeefz66

"Great patient care"

About: Margaret River Hospital / Emergency Department

(as the patient),

Came in very unwell and i was seen too immediately, found out i had RSV and staff helped me fewl comfortable really quickly while keeping others in the hospital safe by isolating me as i was contagious.

Staff tried all types of medication and treatments whilst they kept me overnight and im really greatful.

They went above and beyond to find out what was going on in my lungs to lessen the possibility of reoccurring sickness as i had been suffering for months. They qere kind and compassionate during my stay and set up follow up appointments for several weeks after my release.

Greatly appreciated their help and im feeling great now.

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Responses

Response from Sandy Znidarsich, Clinical Nurse Manager, MARGARET RIVER HOSPITAL, WACHS South West 2 months ago
Sandy Znidarsich
Clinical Nurse Manager, MARGARET RIVER HOSPITAL,
WACHS South West

Submitted on 26/09/2024 at 12:20 PM
Published on Care Opinion at 12:25 PM

Dear yankeefz66,

On behalf of all the staff at Margaret River Hospital, I would like to thank you for your very kind words about the care that you have received.

We are so pleased that you felt well cared for during your hospital stays and trust that you are feeling much better now. It is really good to hear that the staff combined to give you an excellent experience.

Your experience is one that we aspire to for all patients and comes from a team effort of dedicated people working closely with the patient.

They work very hard to ensure that the community’s needs are met and by receiving feedback such as this it gives the team confidence that all their hard work is paying off.

I will definitely be sharing your story with the staff here at Margaret River Hospital.

Thank you for taking the time to share your story on Care Opinion.

Kind Regards,

Sandy Znidarsich

Clinical Nurse Manager

Margaret River Hospital

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