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"I was very impressed with the waiting time"

About: Kogarah Eye Clinic

(as the patient),

I expected to have a long afternoon on the day of my appointment. I was very impressed with the waiting time, didn’t wait long before I was seen. I was surprised it took 2hrs all up. The staff were all very pleasant and efficient. I was extremely impressed with Dr T, very patient and explained the procedure in detail. He made me feel comfortable and confident. I give everyone at the Sydney Eye hospital 10/10. Keep up the good work. 

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 3 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 5/09/2024 at 11:44 AM
Published on Care Opinion at 2:50 PM


Dear serpensdn64,

Thank you for taking time to provide this lovely feedback. I’m so pleased to hear that you received effective and timely person-centred care during your appointments.

I will ensure to pass on this compliment to Dr T and the team who will be delighted to receive the feedback from you.

Kind regards,

Dr Pauline Rumma

Director of Clinical Service

Sydney/ Sydney Eye Hospital

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