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"Exceptional surgical & nursing care at Broome Hospital"

About: Broome Health Campus

(as the patient),

I recently underwent surgery and would like to extend my heartfelt thanks to the gynae team and nursing staff post surgery.

I wanted to extend my deepest gratitude for the exceptional care I received during my recent surgery and the after care. The professionalism and expertise of the entire team were evident throughout the process, but it was the attentiveness, empathy, and patience that truly made a difference in my recovery.

Your kindness and humor brought a sense of comfort during a challenging time, and it was clear that you all work seamlessly together with great camaraderie. Your dedication and the warmth you showed was deeply reassuring and greatly appreciated.

Thank you for everything you did to ensure my comfort and well-being. I am truly grateful for your support and care.

While I have raised a few concerns directly with Broome Hospital regarding the duress alarms, hygiene products in the showers, and communication about dietary requirements, I felt it was important to express my sincere thanks for the positive aspects of my care.

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley 7 months ago
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley
Submitted on 12/09/2024 at 5:18 PM
Published on Care Opinion Australia on 13/09/2024 at 9:13 AM


Hi branbt39,

Thank you for taking the time to share this feedback with us.

We are moved by your kind words and grateful for your recognition of our efforts.

It’s rewarding to know that our care and support made a positive impact on your recovery.

Your acknowledgment of our teamwork and empathy means a great deal to us and reinforces the importance of what we do.

We also appreciate your feedback regarding the concerns you’ve raised with Broome Hospital.

Your input helps us to continue improving and ensuring that all aspects of patient care are addressed.

Thank you once again for taking the time to share your experience.

Wishing you continued health and a smooth recovery.

Warm regards

James Sherriff

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