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"Experience with the MAPS program"

About: Osborne Park Hospital / Maternity care

(as the patient),

Having the same wonderful Midwife every time for my appointments at Osbourne park Hospital really made my experience less scary and anxious! Knowing I was seeing the same person each time made me confident in the fact that she knows how I’m feeling, what’s going on in my pregnancy and what’s my thoughts and feelings for my birth.

Having Erin’s number (MAPS midwife) knowing that if I have any questions or concerns during the day that I can message her and she can respond and help anyway she can made me feel so good and relaxed during this whole pregnancy.

I was also very lucky that Erin was there for my birth! (I know this is really rare) when I was in so much pain in the ward due to my contractions I felt so anxious and overwhelmed! But when Erin walked in I genuinely felt the relief of her just being there. Having her there made my birth so much more relaxed! Knowing that she knew me, my pregnancy and my birth plan better than anyone…. I knew I was in good hands!

The aftermath having Erin come and visit to check in on everything was also so good! Knowing who’s coming to your house to check in on everything is so good because you know them, trust them and respect them so much because they know you and your whole journey throughout your pregnancy! 

Forming a really good relationship with my MAPS midwife really made this whole experience better than I could have ever wished for! I’ve already recommended this program to some of my friends who are expecting! ♡ 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 4 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 4/09/2024 at 12:12 PM
Published on Care Opinion at 1:47 PM


picture of Delaney Gibbons

Dear Tini0606

Congratulations on the birth of your baby and thank you for taking the time to share your experience with the Maternity Antenatal and Postnatal Service (MAPS) program at Osborne Park Hospital. It’s lovely to hear how receiving continuity of care from Erin, your dedicated midwife, had such a positive impact on your pregnancy and birthing journey. I’m so pleased to hear that Erin was able to be at your birth as well – what an exciting bonus!

Care and respect are an important value to us, and your positive experience is a credit to Erin who supported you and your family at this exciting time. Your gratitude shows right through your story, and we will be sure to pass your feedback to Erin and the OPH team.

Kind regards,

Delaney

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