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Care Opinion

3 Great Nurses

Posted By HappyAs

"3 Great Nurses"

About: Newman Hospital / Emergency Department

(as the patient),

Went to hospital for a private matter and was feeling really vulnerable. Needn't have worried. 3 of the nicest human beings you'll ever meet went to great lengths to make me feel safe and like I was going to be ok.

Ted, Lily and Mitch are nurses you'd hand pick to give someone if they needed the best care. Mitch was a hoot and made me laugh, Lily was just so nice and nothing was a trouble and Ted spent time with me so I understood everything that was going on, I felt so much better with them all around. Ted was so knowledgeable about  my main issues and other things that might be affected and I have never felt like I understood so much.

Those three are the dream team for sure. The hours spent were not so bad and there were a few other great staff members too. The cook I met too and he was great, someone who cleaned who was so friendly and smiley and a top notch orderly plus a few other nurses too and the ladies in admin. Thanks Newman Hospital. 

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Responses

Response from Sarah Hennings, Operations Manager, Inland Pilbara, WA Country Health Service (WACHS) Pilbara 4 months ago
Sarah Hennings
Operations Manager, Inland Pilbara,
WA Country Health Service (WACHS) Pilbara

Manages the operations of health services located in Inland Pilbara

Submitted on 29/08/2024 at 9:02 PM
Published on Care Opinion on 30/08/2024 at 11:52 AM

Dear HappyAs,

I am so glad to hear of your positive experience at Newman Health Service.

The team is always working together to improve services, and ensure that patients and their families feel safe, listened to and get the healthcare and support they need. Messages like this one are a pleasure to read and confirm to staff that their work, clinical, administrative, support, or otherwise, is recognised and valued by the community they serve. We have shared this message with all staff and ensured those you have named have not missed it in circulation.

I am glad that you received the care you needed and had an experience reflective of the values and standards the team holds dear.

Kind regards,

Sarah Hennings

Operational Manager Inland Pilbara - WACHS

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