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Turned away

Posted By nitratejz98

"Turned away"

About: Cohuna District Hospital / Urgent Care Department

(as the patient),

I went to cohuna hospital as I was having trouble breathing, heavy feeling in the chest. I was turned away without even a nurse looking at me and told to go to Echuca. No drs that’s ok but not even let in the front door 

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Responses

Response from Bernadette Loughnane, Chief Executive Officer, Cohuna District Hospital, Cohuna District Hospital 2 months ago
Bernadette Loughnane
Chief Executive Officer, Cohuna District Hospital,
Cohuna District Hospital

Submitted on 26/08/2024 at 2:05 PM
Published on Care Opinion at 2:34 PM

Thank you for alerting me, nitratejz98. I’m disappointed that you’ve been treated in such a manner. We will follow up with the nurse involved to reinforce the correct pathway to treat someone presenting with your type of symptoms. As I don’t have your details, I will give you mine so that I can apologise verbally. In the meantime, do not hesitate to come back to urgent care. If symptoms are a worry, you may need to call an ambulance. Bernadette 54565305.

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