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Empathetic care

Posted By dancemj46

"Empathetic care"

About: North Kalgoorlie Dental Therapy Clinic

(as a parent/guardian),

Son in pain ++, infected tooth, the staff were empathetic and listened to my concerns, squeezed him in for treatment on the day. Acknowledging their skills and professionalism but most of all their care and empathy in my son's predicament meant so much more to me and I am so grateful as a mother to have my son cared for at such a personal level, thank you Krstal and team!

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Responses

Response from Theresa Marshall, Executive Director, Mental Health, Public Health and Dental Services, North Metropolitan Health Service 5 months ago
Theresa Marshall
Executive Director, Mental Health, Public Health and Dental Services,
North Metropolitan Health Service

Submitted on 22/08/2024 at 6:12 PM
Published on Care Opinion on 23/08/2024 at 9:06 AM

Dear dancemj46,

Thank you so much for taking the time to share your son’s positive experience at the North Kalgoorlie Dental Therapy Clinic.

I was proud and pleased to read about the kind, professional and compassionate care delivered by our dental team.

Our staff strive to provide excellent care and it will give me great pleasure to share your feedback to the North Kalgoorlie Dental Therapy Clinic team.

Thank you once again for taking the time to provide your feedback.

Kind regards

Dr Theresa Marshall

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