This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Birth of my baby"

About: Bunbury Hospital / Maternity

(as the patient),

My labour went along well, until it came to a hault, had an examination to see what direction my baby was facing from a doctor which was the most painful part of my entire labour and birth. I was then told my birth was going to be extremely painful following the need of Syntocinon, and was explained in full why having a epidural would be beneficial for me. I chose to have the epidural, though as the anaesthetist was leaving I recall they joked and said they would be seeing me in theatre in a couple of hours. This changed my mind set completely and I then believed I couldn’t give birth naturally. 

Thankfully the midwife I had with me, Emma noticed I was less enthusiastic and really encouraged me, she really went above and beyond. Her knowledge and explanation for everything that was happening or about to really put me and my partner at ease and made me comfortable and confident that I could actually birth myself again. After a couple of hours I was guided through my birth and holding my baby in my arms.

My baby was taken to the Special Care Nursery over night. The following morning I was spoken to by an older Paediatrician, who made me feel inadequate with feeding, despite trying my absolute hardest to express as much colostrum as I could, which I entered the hospital with a decent supply of already. I was told I was not feeding my baby enough, and would need to supplement with formula. This is my first baby and to be told I was not feeding my baby adequately was a big hit to my confidence. Thankfully I was reassured by the midwife’s who had care for myself and my baby over the coming day that there was plenty of brown fat to burn before there was any concern for my baby.

I was visited by Emma the midwife a few days after my birth to check in and see how we were going and she helped boost my confidence again with her encouragement.

I will forever be grateful I birthed on a day Emma was working, and hope if I birth again she will be there again.

My experience was positive and negative but there were a few midwives who I remember for their great care- Emma, Sammy and Nikki.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrea Drew, A/ Clinical Midwifery Manager, Bunbury Hospital, WACHS South West 7 months ago
Andrea Drew
A/ Clinical Midwifery Manager, Bunbury Hospital,
WACHS South West
Submitted on 15/08/2024 at 6:44 PM
Published on Care Opinion on 16/08/2024 at 11:17 AM


Dear Osprey88,

Congratulations on the birth of your baby.

I am so pleased to hear that your experience at Bunbury Maternity Ward with midwife Emma was so positive, calm and reassuring. We aim to provide the highest standard of care with respect, compassion and with understanding. I will send her your feedback. However, I am disappointed to hear that you felt like your confidence was broken by passing comments and certainly those that felt judgemental, uncomfortable and unnecessary.

I have passed on this feedback to both the Head of Department of Paediatrics and Anaesthetics to reflect upon. If you would like to contact us to discuss further I would encourage you to notify our Clinical Midwifery Manager, Katrina Jones who can arrange to call you. You can contact Katrina via email katrina.jones2@health.wa.gov.au or phone 0418 913 555.

Again, congratulations and enjoy your beautiful baby.

Warm Regards,

Andrea Drew

Clinical Midwifery Specialist

Maternity Ward

Bunbury Hospital

andrea.drew@health.wa.gov.au

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sharlene Abbott, Service Co-Director Bunbury Hospital, Bunbury Hospital, WACHS-SW 6 months ago
Sharlene Abbott
Service Co-Director Bunbury Hospital, Bunbury Hospital,
WACHS-SW
Submitted on 18/09/2024 at 6:42 PM
Published on Care Opinion on 19/09/2024 at 9:05 AM


picture of Sharlene Abbott

Dear Osprey88,

Hoping that you and baby are doing well and thriving.

I am reaching out to offer to discuss the issues you had raised so we can learn and make any necessary changes or improvements.

I understand that life with a new baby is busy, however please feel free to call Katrina Jones, our Clinical Midwifery Manager on 0418 913 555 if you still wish to discuss your concerns.

Thanks again for taking the time to provide us with feedback.

Best wishes,

Sharlene Abbott

Service Co-Director- Bunbury Hospital- Stream B

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k