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"Asking for help"

About: Lives Lived Well - Katoomba (Dianella Cottage)

(as the patient),

I was going through a lot of depression, was drinking excessively to mask my pain. Eventually it caught up to me and I ended up in detox! I’ve never asked for help before I’ve always been the one helping so when I got referred to Dianella I was reluctant, scared and a bit ashamed. I’d fallen into the category of alcoholic! I felt like I was an embarrassment to my family, my kids and myself. 

However I couldn’t have been more wrong, my case worker was so lovely, kind and understanding. I didn’t feel shame or anxious about talking to her, she made me feel comfortable knowing it was the disease of alcohol and depression and trauma that had taken over my life.

I love our catch ups, even if I’m having a bad day she makes me feel normal and that it’s ok. That things can be managed if you break it down into smaller parts.

Dianella has been a life changer for me 

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Responses

Response from Lara McLaughlin, Quality Co-ordinator, Lives Lived Well 7 months ago
Lara McLaughlin
Quality Co-ordinator,
Lives Lived Well
Submitted on 14/08/2024 at 11:03 AM
Published on Care Opinion on 15/08/2024 at 9:04 AM


Dear statuswb96,

It's great that Dianella has been a 'life-changer' for you. That's our goal:)

Life takes us on varied journeys and depression and trauma are certainly two things that can lead you into a less desirable future. Masking pain is a common reason why our clients use alcohol and substances in an unhealthy way.

It's great to see you realised - sought help, actively took help and are on the way to healing. Our staff are supportive and willing to walk you through things, so always reach out when you need the additional support.

All the best for a positive future.

Regards,

Lara

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