Text size

Theme

Language

"Counselor Satisfaction"

About: Logan House Residential Rehabilitation Facility

(as a service user),

Testimony

Hello! I’m in my 30s currently thriving at a rehab facility with Lives Lived Well in Chambers Flat.

Before diving into rehab, I had the good fortune of being referred for counseling through this fantastic organization. I did miss my first appointment (oops!), but I eventually got to meet the amazing Goldy, Counsellor Case Manager at Lives Lived Well in Burleigh Heads.

From the moment I walked into our first meeting, I felt right at home. Goldy’s blend of warmth and professionalism made all the difference. She truly knows how to build rapport! Not only was she an attentive listener, but it was clear that she genuinely cared about my journey. Her impressive mix of street smarts and book smarts shone through, making that first session an impactful experience.

Goldy continued to support me over the phone while I prepared for my admission to Logan House Rehab, and her unwavering work ethic kept me feeling positive and motivated.

Now, here I am in my 11th week of rehab! It hasn’t been a walk in the park—there have definitely been ups and downs—but Goldy has been by my side, offering counseling sessions once a week. The level of care and expertise she provides is unmatched compared to what I’ve experienced before. I can confidently say she’s played a pivotal role in my recovery journey so far. I’m excited to keep working with her as I navigate my recovery and set my future goals!

I truly feel blessed and can’t thank Goldy and Lives Lived Well enough for the incredible support they’ve given me.

Thank you so much, and keep up the fantastic work!

Best,

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lives Lived Well 8 months ago
Submitted on 6/08/2024 at 10:49 AM
Published on Care Opinion Australia at 12:02 PM


Dear chassisbg68,

It's so good to read your story! Such positivity - thank you for sharing.

I've passed on your story to Goldy and the team; they will be grateful for your kind words. It is really important for clients to feel safe, welcome, supported and heard - particularly in a live-in situation like at Logan. Our staff are trained to provide that support and it is great to see that Goldy has given you that. I love your words by the way - thriving, amazing, warmth, professionalism, attentive, genuine and expertise!

I wish you all the best for the rest of your stay, and always remember to reach out if you do need additional support.

Kind regards,

Lara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k