"Paeds"

Dear MKDT,

Thank you for taking the time to provide such wonderful feedback regarding your recent experience at St George Public Hospital. Emergency Departments can be very busy places at times and your kind-hearted words mean a great deal to our team, as we strive to provide the highest level of care and support to all our patients and their families.

It's always pleasing to receive feedback concerning the efforts of staff within our Hospital. Reading your words, which convey the compassion, support, kindness and understanding you received during what must have been an anxious time for you, truly warmed our hearts. We consider ourselves incredibly fortunate to have a team of exceptional, caring, and dedicated healthcare professionals at St George Hospital who are wholeheartedly committed to providing holistic and empathetic care.

While thanks are not expected, I am sure that Dr Megan and all the Emergency Department staff involved will greatly appreciate the kind acknowledgement you have given them. I have forwarded your feedback to the Emergency Department Leadership Team to share with the staff that you kindly mentioned.

Once again, I extend our sincerest thanks for entrusting us with your family's care and for sharing your experience with us. We wish you and your family all the very best.

Sincerely,

Ange Karooz

General Manager