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"Care at Albany Health Campus"

About: Albany Health Campus / Emergency Department Albany Health Campus / Maternity Ward Albany Health Campus / Surgical Ward

(as the patient),

So yeah I did a thing whilst on holiday in Bali, as only I would do 😬 Didn't let it hinder our long awaited holiday but!! First stop home, Albany Health Campus to get my 'sprained' ankle checked out 🫣 Yep, broken!! Two nights in hospital and surgery to put a plate and screws in. 

Massive shout out to the Drs, nurses and Patient Assistance staff at Albany Health Campus!! Laying back in emergency watching these amazing people communicate, coordinate, run around like a bee hive of activity was a real eye opener!! Every single person I encountered was flat out going from one patient or job to the next, but not without the utmost care 🐝🐝🐝  

I got moved from ED to Maternity for my two night stay, and the nurses were absolutely wonderful, in particular Nurse Lou 🌟 

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Responses

Response from Wendy McKinley, A/ AHC Director, WACHS GS last month
Wendy McKinley
A/ AHC Director,
WACHS GS
Submitted on 22/07/2024 at 1:31 PM
Published on Care Opinion at 1:59 PM


Dear songthrushhk48

It sounds like you have an interesting Bali story to tell… it’s great you managed to still make the most of your trip but such a shame it ended up with a stint at Albany Hospital.

We are so pleased to hear that we were able to make your stay with us a positive experience and that things have worked out well for you in the end.

Thanks for letting us know about your time with us. Our team here always strive to deliver the best care they can and it is wonderful to be able to recognise them with feedback such as yours.

We have shared a link to your Care Opinion story with the Team Leaders of the staff roles that you mentioned and the Maternity Nurse Manager will let Nurse Lou know directly.

Thanks again for posting and best wishes for a speedy recovery.

Sincerely

Wendy McKinley | Director Albany Health Campus

WA Country Health Service - Great Southern

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