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Experience at the Family Birth Centre

Posted By betakj37

"Experience at the Family Birth Centre"

About: King Edward Memorial Hospital / Family Birth Centre

(as the patient),

I was a late transfer as I was fortunate enough to make it off the wait list at the centre. During the short period of time under Ange’s team, I always felt welcome, validated and supported. My birth had a few hiccups involving induction- ect and was lucky enough to have the team’s support in the general labour ward where the space (despite the scenario and change of scenery) had such beautiful energy and when things got abit complicated towards the end the team remained calm, positive, and informative with all the decisions made to bring our little girl safely into the world. 

The post partum visits were also extremely informative and helpful as a first time mumma. 

The only downside I found to this establishment is the lack parking spaces available. 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 3 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service

Submitted on 15/07/2024 at 5:00 PM
Published on Care Opinion on 16/07/2024 at 8:53 AM

picture of Delaney Gibbons

Dear betakj37

Congratulations on the birth of your baby girl and thank you for sharing your story with us. It is lovely to hear that, despite the challenges that arose during your birth, the team remained calm, positive, and informative to support you as your little girl came into the world. I’m pleased to hear that the aftercare provided to you on the ward also added to your positive experience. It is also really helpful to know what issues negatively impact our patient’s experience, and thank you for highlighting parking as an area for improvement.

At the Women & Newborn Health Service, we are extremely proud of the level of kindness and compassion demonstrated by our staff. Our teams are always delighted to receive such warm recognition like yours, and we’ll be sure to let Ange and the team know how much their care meant to you.

Kind regards,

Delaney

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