I attended Narrogin radiology recently.
When I arrived the receptionist told me to have a seat and they did not indicate to me that there would be any delay.
One hour and forty minutes later, a different receptionist summoned me to the desk to ask if I wanted to reschedule my appointment or keep waiting.
I asked how much longer the wait might be, and they responded that it would be a couple of hours because the emergency department was very busy today.
I was due to return to work hence i could not wait an additional two hours and so i had to depart.
I understand that emergencies have priority over outpatients; however i am disappointed that i was not given any indication upon my arrival that i would not be seen to promptly.
A phone call before my appointment would have sufficed to inform me that i would not be seen on time and i could have made alternative arrangements.
I spent a considerable amount of time at your facility without being updated at all.
It only takes a minute to communicate.
Your lack of communication being the reason for my feedback.
There were no feedback forms located in the waiting room and so i am forced to write this online.
"Medical imaging wait"
About: Narrogin Health Service / Medical Imaging Narrogin Health Service Medical Imaging Narrogin 6312
Posted by allthegoodusernamesaretaken (as ),
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