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"Recent surgery admission"

About: Prince of Wales Hospital / Pain Management Department Royal Hospital for Women / Day Surgery Unit

(as the patient),

My breast care nurse Sorsha at the Royal Hospital for Women, she’s only been my breast care nurse for 3 weeks but she does so much for me and continues to do so. I always had heard people saying that they couldn’t have done it or gotten as far had it not been for their breast care nurse, which I never understood, but I understand it now.

The pain manager in the Pain Clinic, Doctor Chimene, she’s amazing and always makes me feel at ease each time I speak with her or have an appointment with her. 

I saw Gemma, the nurse at the pre admission clinic, who does all the ECG and blood pressure work and she was lovely, we chatted and had a laugh.

I was taken for the operation in the Royal Hospital for Women. In the day surgery unit in the pre admission there was a nurse called Rachel. I was so anxious worrying about if the surgery was going to fail, and we just had the biggest laugh she was so amazing I forgot I was there for surgery!

I went to recovery in PACU, there was Ciara and Rebecca and they were also lovely.

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Responses

Response from Wendy Hudson, Nursing Co-Director, Gynaecology Division, Royal Hospital for Women 2 months ago
Wendy Hudson
Nursing Co-Director, Gynaecology Division,
Royal Hospital for Women
Submitted on 25/06/2024 at 9:50 AM
Published on Care Opinion at 11:51 AM


Dear phasefc43

thank you for taking the time to share your experience at the Royal Hospital for Women. I was delighted to hear that the staff mentioned Sorcha, Gemma, Rachel and Dr Chimene from Prince of Wales looked after you so well and made you feel comfortable and at ease throughout journey.

We are fortunate to have dedicated people working at the Royal and in collaboration with Prince of Wales. This dedication makes us extremely proud of our employees and their commitment to providing care of the highest standard for our patients.

I will forward you compliments to the staff of all areas involved in your care so that your kind words can be shared.

Kind regards

Wendy Hudson

Acting Nursing Co Director Women's Health and Gynaecology Services

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