"My premature baby born 7 weeks early"

At 1.5 weeks old my baby was pushed out of another hospital's neonatal unit. I moved to Rockingham Hospital against my wishes. The neonatal unit at Rockingham Hospital then pushed 2.5 week old son home.

A week later we rang the neonatal unit as per their request if we had concerns, we rang with concerns for our 3.5 week old premature baby and was told nothing was wrong and were dismissed by the nurse on call. We then rang health direct not satisfied with the call to neonatal unit with the same story who advised us it was an emergency and to present to ED.

We presented to ED at Rockingham Hospital to which we were rushed in to the resus area to have 2 doctors and 4 nurses working on our baby. The next day after admission into the PEADS ward we were informed our baby was septic.

I feel the neonatal unit had neglected my baby in a time of need especially being 7 weeks premature. At 3.5 weeks old we almost lost our baby twice once at birth and now due to neonatals advice that our baby were fine - they should of at least asked us to come in to sight in before making a decision. As parents we feel like we haven’t been listened to and the care up until now by the neonatal staff was seemingly neglectful. I feel we are lucky to have our baby still here. No sorry from any department from the hospital no responsibility had been taken either. We are very disappointed and feel parents need to be listened to more when it comes to concerns for their children.