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Thank you Broome hospital

Posted By wezengt78

"Thank you Broome hospital"

About: Broome Health Campus / Emergency Department Broome Health Campus / General ward

(as the patient),

I would like to thank Broome hospital for my positive experience recently  in ED and overnight stay on the general ward. All staff I saw were incredible in making me feel valued and respected. To the ED nurse in particular - thank you for your warmth and compassion. I was able to speak up and my opinion/ preferences were valued allowing me to feel safe and comfortable during investigations and a vulnerable time.

General ward nursing staff were so kind, thorough and helpful. Radiology team were professional and empathetic. The doctor overseeing my admission was incredibly informative and compassionate - I felt listened to and respected. Kitchen staff always had a friendly attitude. Thank you to all involved, I appreciative that I have been able to have such a positive experience at my local hospital. 

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley 10 months ago
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley

Submitted on 21/05/2024 at 3:49 PM
Published on Care Opinion at 4:10 PM

Dear wezengt78,

Thank you so much for taking the time to share your recent experience at Broome Hospital's Emergency Department and general ward. Your kind words truly mean the world to us and serve as a reminder of the importance of providing compassionate and respectful care to all our patients.

We are thrilled to hear that you felt valued and respected during your time with us. Our team strives to create an environment where every individual feels safe and comfortable, and it's heartening to know that we were able to achieve that for you.

We will be sure to pass along your gratitude to our ED nurse, general ward nursing staff, radiology team, doctor, and kitchen staff. Each member of our team plays a vital role in ensuring the well-being of our patients, and they will be delighted to hear that their efforts had such a positive impact on your experience.

We are honoured to have been able to provide you with the high-quality service you deserve, and we look forward to serving you and our community in the future.

Warm regards,

James Sherriff

Operations Manager, Broome Hospital

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